Among the important institutions in society today, hospitals rank on the higher side. The need for healthcare cuts across all ages, both genders, and even across the social divide. Everybody falls ill once in a while and most would seek medical treatment. Good hospitals provide holistic care to every client to promote good health and wellness of body, mind and spirit. Indeed, quality healthcare is a necessity and only the best hospitals can provide this. It is of value therefore to be aware of what makes a hospital stand out as the best. The following is a brief description of the salient features of the best hospitals.
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Best Hospitals
- Excellent clinical practice- What gives a hospital its name is the fact that they offer clinical services. Similarly, what distinguishes a top hospital is its ability to project excellent clinical care. There must be a reflection of this quality standard all through the different specialty departments of the hospital. This means that patients are provided with proper and prompt treatment. A detailed patient history must be taken alongside a complete physical exam in order to deduce the most likely diagnosis. The hospital must also be able to order for appropriate lab and imaging tests that will help confirm the diagnosis. Medication must also be available for whatever condition the patient may be presenting with.
- Proper hospital management-In as much as the expertise of the clinical staff matters greatly, the order in the hospital is also important. Management is a factor whose quality determines the delivery of services in a hospital. Mismanagement more often than not results in situations where hospitals lack necessary supplies and equipment for delivery of healthcare. On the other hand, the best hospitals boast of ability to provide pharmaceuticals and other non-pharmaceutical supplies at all times. They are able to maintain hospital equipment in top form. Hospitals with proper management also seek to ensure patients get adequate and timely treatment.
- Positive staff attitude- The unique thing about healthcare is that human lives are involved in a much deeper way than the usual social interactions experienced in other types of businesses. For that reason, healthcare professionals must have more than just the necessary knowledge and skill. A good hospital has staff with a positive attitude and outlook in handling patients. These staff is approachable, courteous and attentive to the needs of patients from the different walks of life. They provide professional yet compassionate patient care.
- Quality hospital maintenance- The physical appearance of a hospital matters a lot. Despite the differences in size, specialty and geographical locations of different hospitals, proper maintenance is a factor that cuts across all of them. The best hospitals are clean and neat. They are always well maintained and appealing to every client.
- Assured patient safety-The best hospitals have statistics showing low patient mortality rates. This means that the hospitals go out of their way to minimize patient deaths by providing the best possible care. The motivation behind such a success is that the patient is considered a priority at all times and every staff member works responsibly.
- Standardized best practices- High ratings have been accredited to hospitals that have chosen to make standardization of best practices mandatory. Such hospitals have come up with protocols that outline how to provide standardized patient treatment. Such practices are evidence-based incorporating newer and better methods of patient management.
- An organized hospital leadership-The best hospitals have a reliable and strong hospital leadership. There is alignment among all the leaders allowing for the same intensity of concern over the success of the hospital. They all strive to ensure execution of the best healthcare delivery leading to a sterling hospital performance.
- Appropriate organizational culture- A hospital may be well equipped with competent staff and state of the art facilities. However, a wrong culture of the organization may frustrate the above good qualities. The best hospitals have adopted the right culture. They esteem good communication among staff and between patients and staff. All stakeholders are keen on providing the best care because that is the culture imbibed in them.
- Holistic healthcare – Indeed, the best hospitals have created a tradition of treating their patients holistically. This health care focuses on treating the presenting problem of the patient as well as modifying their lifestyle to prevent illnesses.
- Compassionate patient care- Good health must never be compromised and the best hospitals are well aware of this fact. That is why they provide compassionate care to their patients. In cases where the patient needs emergency treatment but is not financially stable, they still go ahead and provide treatment then settle bills later. This overshadows the money-minting approach that some hospitals embrace.